ORDER STATUS
Track Your Order
Enter your order number and the email address used at checkout. For your security, Shopify may ask you to verify your email before displaying order details.
Secure Order Access
Order information is protected. After you submit your order number and email, Shopify may ask you to sign in or verify your email before showing order and delivery details.
ORDER UPDATES
From Our Studio to Your Door
Order Confirmed
We'll email you as soon as your order has been successfully placed.
In Production
Made-to-order jewelry is prepared, finished and quality checked before dispatch.
Dispatched
When your order ships, tracking information is added and a shipping update is sent.
Delivered
Follow the carrier updates from your Shopify order status page until delivery.
NEED HELP?
Can't Find Your Order?
Check your order confirmation email first. If you still can't access your order status, contact us with your full name, order number and the email used at checkout.
CONTACT US
CERTIFIED DIAMONDS
FREE WORLDWIDE EXPRESS SHIPPING
WARRANTY INCLUDED
FREE CUSTOMISATION
TRANSPARENT PRICING